Gift Card Policy
Gift cards are available as £10, £25, £50, £100 and £250, £500 and are valid for 12months.
Promotional codes are not valid for purchasing gift cards.
Gift cards cannot be returned for a refund.
Gift cards are treated as cash, therefore we will not be able to replace/refund if lost or stolen.
Gift cards expire after 12 months from the date of purchase and the balance of the cards cannot be redeemed once expired.
When making a purchase in the online store, you can redeem the value of a gift card by entering its unique code at checkout. This code isn't case sensitive. A gift card holds a balance, which can be spent over more than one order. Gift card balances are applied to the total value of an order, which can include taxes and shipping. No change or refunds will be given if you don't use the full amount of your purchase, however any balance remaining may be applied on future purchases as long as the Gift card is still valid. The unique gift code will remain valid for future purchases.
- If the balance available on the gift card is greater than or equal to the order total, then you will be able to click Complete order.
- If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.
Please note: If you have bought a gift card for someone else, then you will need to forward the gift card email to the recipient.